Processing a Card Transaction

Step-by-Step Processing:

1. Navigate to Process Transaction Tab
   • Located on the left panel of the gateway interface
   • Supports both virtual entry and EMV terminal transactions
2. Customer Selection:
   • New Customers:
     • Enter Customer Name
     • Enter Name on Card (may differ from customer name)
     • Enter full card details (number, expiration, CVV)
     • Enter Address and Zip Code
   • Existing Customers:
     • Begin typing the customer’s name or customer number in the search field
     • The system will provide matches automatically
     • Select the correct customer from the dropdown
   • Multiple Payment Methods (Wallet Selection):
     • If a customer has more than one stored payment record, click the down arrow to the right of the Card Number field
     • A dropdown will appear showing all stored cards (e.g., “Visa ending in 4242”, “Mastercard ending in 8900”)
     • Select the desired payment method
3. Transaction Details:
   • Amount: Enter the total transaction amount
   • Tax/Surcharge: If enabled globally, these auto-calculate but can be manually overridden in this field
   • Order ID / PO Number: Alphanumeric fields for merchant accounting systems and customer reference
4. Email Receipt Option:
   • Check the Send Email Receipt box (located at bottom left) to automatically email the receipt to the customer immediately upon approval
   • The email address must be entered in the customer information section
5. Execute Transaction:
   • Click Process Transaction button (bottom right corner)
   • Wait for processor response (typically 2-3 seconds)
   • Approval or decline message will appear

Advanced Data Fields (Level 2 Data for B2B Merchants):

Many B2B merchants need “Level 2” or “Level 3” data to qualify for lower interchange rates. This is critical for corporate card acceptance:

• Click to expand the Transaction Details banner
• Enter the following fields:
  • Invoice Number: Merchant’s internal invoice reference
  • PO Number: Customer’s purchase order number
  • Description: Transaction description or memo field
• Expand Billing & Shipping Info banner:
  • By default, “Shipping Info same as billing” is checked
  • Uncheck “Same as Billing” to enter distinct shipping data
  • Enter complete shipping address including:
    • Ship To Name
    • Ship To Address Line 1
    • Ship To Address Line 2
    • Ship To City
    • Ship To State
    • Ship To Zip Code

Rate Qualification: Many card types require shipping information for optimal interchange rates