Recharging a Transaction
Purpose: The Recharge function creates a brand new transaction using the details from a previous transaction.
Recharge Process:
- Locate any previous transaction in Batches or Reports
- Click the Recharge icon (blue circular arrows)
- The system opens a new Process Transaction screen with all fields pre-populated:
- Customer name and information
- Payment method (from wallet)
- Transaction amount
- Description
- Custom fields
- You can modify any field before processing
- Click Process Transaction to create the new charge
Use Cases:
- Recurring charges for customers not set up on scheduled billing
- Convenience for processing repeat customers quickly
- Re-billing after a declined transaction (when customer updates card)
