Recharging a Transaction

Purpose: The Recharge function creates a brand new transaction using the details from a previous transaction.

Recharge Process:

  1. Locate any previous transaction in Batches or Reports
  2. Click the Recharge icon (blue circular arrows)
  3. The system opens a new Process Transaction screen with all fields pre-populated:
    • Customer name and information
    • Payment method (from wallet)
    • Transaction amount
    • Description
    • Custom fields
  4. You can modify any field before processing
  5. Click Process Transaction to create the new charge

Use Cases:

  • Recurring charges for customers not set up on scheduled billing
  • Convenience for processing repeat customers quickly
  • Re-billing after a declined transaction (when customer updates card)