Fraud Center Overview

What is the Fraud Center?

The Fraud Center is a collection of security modules that automatically screen transactions in real-time. Before a transaction is approved, it passes through enabled fraud modules. If any module triggers, the transaction can be blocked or flagged.

Why Fraud Prevention Matters:

  • Chargebacks: When fraud occurs, merchants lose:
    • The transaction amount
    • The product/service provided
    • Chargeback fees ($25-$100 per chargeback)
    • Potential account termination if chargeback ratio is too high
  • Account Health: High fraud rates can lead to:
    • Processor termination
    • Placement on MATCH list (cannot get new merchant account)
    • Higher processing fees
    • Rolling reserves (processor holds percentage of funds)

Accessing Fraud Center:

Navigate to Fraud Center tab (left panel) to see all available modules.