Ways to Begin an Order
TableTurn provides four methods to start an order, allowing restaurants to choose the workflow that fits their needs:
Method 1: Floor Plan Layout
- Sign in to the terminal
- Select a table from the floor plan layout
- Enter the number of guests and select the Order Type (Dine In, To Go, etc.)
- Optionally add a description or Order Tags
- Click Create to open the order
Method 2: New Order Button (Floor Plan Screen)
- From the table layout screen, tap the + New Order button in the top-right corner
- This opens the same order setup screen without selecting a specific table first
Method 3: New Order Button (Orders Screen)
- Navigate to the Orders screen from the top navigation bar
- Select the + New Order button
- This bypasses the floor plan entirely – useful for tracking all open orders without referencing table locations
Method 4: Direct to Menu (Fast Bar/Counter)
- Configure the role to default directly to the menu/ordering screen upon sign-in
- When the employee signs in, the system bypasses the floor plan and Order Details prompt entirely
- Items can be entered immediately for fast transactions
Agent Best Practice: Method 4 is ideal for bars and counter-service. Set the Bartender role to default directly to the menu with a bar-specific menu assigned for maximum speed.
Available order types include Dine-In (always available), Take Out, Delivery, and Catering. These are configured in the register settings and can be toggled on or off.
