Voids Before Sending

Items not yet sent to the kitchen can be removed without a void reason. Three methods are available:

Method 1: Swipe to Remove

1. On the register ticket, swipe the unsent item to the left
2. The Remove button appears – tap it to remove the item immediately

Method 2: Remove Button

1. Tap the unsent item on the ticket to open the item details
2. Tap the Remove button at the bottom of the ordering screen

Method 3: Item Details Remove

1. Tap the unsent item on the ticket
2. In the item details window, tap Remove

Note: No void reason is required for unsent items because they have not been communicated to the kitchen yet.