Understanding Payment Detail Fields
Tax Rates: The Tax Rates drop-down menu allows merchants to apply pre-configured tax rates to transactions. When a tax rate is selected, the Tax (%) field auto-populates with the appropriate percentage, and the total amount adjusts accordingly. Tax rates are configured through the Profiles tab and can be customized for different jurisdictions or product categories.
Reverse Discount: The Reverse Discount feature (also known as Reverse Cash Discount or Non-Cash Adjustment) allows merchants to add a fee to card transactions while offering a discount for cash payments. When a Reverse Discount type is selected from the drop-down:
- The Discount Applied field auto-populates with the calculated discount/surcharge amount
- The Total Amount field adjusts automatically to reflect the final charge
- This feature must be enabled in the Profiles tab before it becomes available in the Virtual Terminal.
Note: Reverse Cash Discount / surcharge programs are regulated by state and card brand rules. Ensure merchants understand their compliance obligations before enabling this feature. Not all states and processors permit surcharging.
