Tip Adjustments

Tip adjustment allows adding or modifying gratuity after initial authorization but before batch settlement.

Adjusting Tips Before Settlement:

1. Go to Batches module > Open Batch > View Batch

2. Select Tip Management > Tip Adjust

3. Find the desired transaction and enter tip amount

4. Checkmark indicates successful adjustment

5. New total reflects in Transactions Module

Adjusting Tips After Settlement (Additional Auth):

After batch settlement, tips must be processed as a separate transaction.

1. Go to Transactions Module and select the transaction

2. Click More > Additional Auth

3. Enter the tip amount

4. Click Process

5. A new Sale appears representing the tip

Note: Additional Auths appear as separate transactions to customers. Only one Additional Auth per transaction is allowed.