Switching from Another Provider

The Switch Process:

Many merchants are already using gift cards through another provider but are dissatisfied with high fees, poor support, or limited features. eGift Solutions makes switching painless with a comprehensive migration program.

What Can Be Switched:

• Existing Gift Cards: Import current gift cards into the eGift Solutions network
• Card Stock: Continue using existing card inventory
• Transaction Processing: Seamlessly process gift card transactions through eGift Solutions
• Customer Balances: All outstanding balances transfer accurately

Migration Benefits:

• Zero Customer Disruption: Customers continue using their existing cards without any changes
• Zero Staff Retraining: Staff continues processing gift cards normally
• Cost Savings: Eliminate monthly fees and processing fees with FREE eGift Solutions processing
• Inventory Optimization: Use up existing card stock before ordering new eGift Solutions branded cards
• Better Support: Upgrade to 24/7 in-house U.S.-based technical support
• Enhanced Features: Access real-time reporting and advanced pooling capabilities

Switch Process Steps:

1. Contact eGift Solutions: Email sales@egiftsolutions.com to initiate the switch
2. Provide Current Program Details: Share information about existing gift card program and provider
3. Migration Planning: eGift Solutions team creates customized migration plan
4. Data Transfer: Gift card data and balances are securely imported
5. Testing: Verify all cards work correctly in new system
6. Go Live: Switch to eGift Solutions processing
7. Place New Card Order: When ready, order new eGift Solutions branded cards

Common Switch Scenarios:

• From Square: Merchants frustrated with high per-transaction fees
• From Givex: Looking for better pricing and support
• From Valutec: Wanting modern features and reporting
• From Stored Value Solutions: Seeking lower costs and better integration